Report
Make incidents easier to investigate.
Professional coordination depends on clarity: a clean timeline, custody documentation, footage exports, and contact ownership. Prepare an incident packet before you need it.
Preparation
What operators should prepare before outreach
- Concise timeline with time window and discovery details
- Location maps: gates, staging zones, docks, egress routes
- Custody documents: load sheets, seal logs, signoffs
- Footage exports with timestamps and camera names
- Contact roster and single point-of-contact liaison
- Evidence log documenting exports and handoffs
Classification
Incident classification improves triage
Classifying incidents consistently helps investigators triage and connect related events. Distinguish attempted theft from confirmed loss, perimeter breaches from custody variances, and transit incidents from facility discrepancies.
The goal is not to over-speculate; it is to preserve facts that allow investigators to match patterns across time and geography.
Documentation is a force multiplier
A well-assembled incident packet reduces back-and-forth and increases the likelihood that evidence remains actionable.